Contact Us

Zivoria Chef Wave

At Zivoria Chef Wave, we prioritize providing fast, helpful, and friendly customer service. We are always ready to assist you with any questions, concerns, or issues regarding your orders or our products.

Whether you need assistance placing an order, tracking your shipment, requesting a return or exchange, or simply learning more about our products, our team is here to support you.

📌 Business Information

Business Name: Zivoria Chef Wave
Phone Number: 941-383-5424
Email Address: contact@zivoria.store
Address: 5075 Palm Hill Dr, Apt V330, West Palm Beach, FL 33415, United States

🕘 Customer Support Hours

  • Monday – Friday: 9:00 AM – 5:00 PM EST

  • Weekends & Public Holidays: Closed

Messages received outside business hours will be answered the next business day.

💬 Reasons to Contact Us

You can contact us for:

  • Order tracking and status updates

  • Shipping questions

  • Address changes

  • Returns & exchanges

  • Refund inquiries

  • Product information

  • Bulk or wholesale orders

  • Feedback or suggestions

Our customer service team is trained to respond promptly and professionally to all inquiries.

⚡ Response Time

  • Emails: within 24–48 business hours

  • Phone calls: during business hours

  • Urgent concerns are prioritized

📝 Tips for Faster Assistance

To help us assist you quickly, please provide:

  • Full name

  • Order number

  • Email used for purchase

  • Clear description of the issue

  • Photos of the product if damaged or incorrect